An MMORPG for PC. For ArcheAge (free to play) and ArcheAge Unchained (subscription), I was responsible for leading the other Community Managers. Distributing tasks, redirecting content, giving feedback, and creating the direction to go in. Also setting up the Discord, getting in touch with Twitch streamers and Youtubers, resolving conflicts, responding to the community, moderator management, content schedules for the website, and more.
While working for: Kakao Games Europe B.V.
Roles: Teamleader, Community Manager, Streamer, Online Event organizer, Partner Manager, Social Media Manager, Website editing
Software and apps used: Company-owned CMS, Company-owned game tool, SteamOS, Google Workspace, Adobe Photoshop, Adobe Illustrator, Sprout Social, Facebook, Twitter, Reddit, Instagram, YouTube, Discord, Jira, Slack
- Prepared the content for several livestreams.
- Wrote several articles for the ArcheAge website and SteamOS to inform players about game features